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Posted: Thursday, January 4, 2018 1:06 PM

Job Description:/h3:
THE COMPANY
Founded and headquartered in Seattle, WA, Kotis is looking to expand to Utah in early 2018. This position would be a combination of remote and working from the new Kotis : Ogden, UT projected for early 2018.
Kotis Design is a screen printer, promo product peddler, graphic design firm and
warehouse/fulfillment center; but most of all : we are brand evangelists. We tackle every project with unbridled enthusiasm, promising that in the end we always make the Best Shirts and Swag Ever. For 6 of the last 7 years weve been named one of the Fastest Growing companies in Washington, and in 2016 we were ranked 38 on Promo Marketings Top 50 Distributors list. Merchandise weve created can be found coast:to:coast on the backs of college students and corporate execs alike.
THE JOB
Do you have a passion for customer service, relationship building, and swag? Do you enjoy the excitement of sales but prefer to focus on developing relationships with existing clients instead of cold calling to find new business? As an Account Manager, you will be the de facto expert on our products and services. You will seize the opportunity to consult with clients on the best products to buy in order to maximize their brand. At Kotis we are passionate about servicing our clients and making their lives easier and this role is at the epicenter of driving client satisfaction.
Kotis embodies the culture of a startup, but rejects the 50+ hour work week with no work/life balance We offer flexible full:time working arrangements with remote and in:office work opportunities. We are a detail oriented, customer obsessed, and high energy team that focuses on providing customer service that truly goes above and beyond the call of duty.
THE PERFECT CANDIDATE
A successful candidate has a proven ability to beat deadlines, juggle multiple projects, and work independently in a fast:paced environment. Since this position operates in a high volume and deadline driven environment, we look for candidates that can make quick decisions while putting the client first. A successful Account Manager has a competitive spirit and is comfortable with a sales role where the focus is developing client relationships rather than building a book of business from the ground up.
Kotis Account Managers partner with our sales representatives and other Kotis teams to cultivate client relationships and deliver AMAZING products through an enthusiastic and consultative approach.
RESPONSIBILITIES
Duties include the following but are not limited to:
:Provide amazing customer service
:Use Kotis internal platforms to quickly and expertly pitch product ideas
:Respond promptly, proactively, and professionally to client requests
:Work in tandem with the Account Executive team to land business and make Kotis the one stop shop for all things branded merchandise
:Independently problem solve when challenges or concerns arise
:Develop strong client relationships through quick, detailed, and concise phone and email communication
:Prioritize a constant stream of sales requests, customer feedback, and supplier inquiries
:Demonstrate a high level of respect and a positive attitude towards colleagues at all levels
:Generate pricing info and maintain profit margin
:Efficiently maintain a high volume of CRM database of leads, client interactions, and follow ups
:Stay up to date on product trends and industry news
Your typical day may include:
:Collaborating with a client to come up with creative products for their upcoming company tradeshow
:Coordinating shipping logistics to ensure a shipment arrives in time to meet a clients event date
:Attending a team meeting to learn about a vendors new product
:Creating and updating several pricing showcases within a clients budget to inform them of product ideas and costs.
:Calling existing clients and explaining our unique services (like our iBuy platform)
REQUIREMENTS/QUALIFICATIONS

Source: https://www.tiptopjob.com/jobs/76629676_job.asp?source=backpage


• Location: Provo

• Post ID: 17884757 provo
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