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Posted: Saturday, March 24, 2018 12:40 AM


Client Services Advisor / Technical Account Manager
Equinox IT Services
Orem, UT 84057

Job Description

Job Summary

Do you make friends fast? Do you love variety in your job every day? Do you pick up on technology quickly? Do people often ask “How did you do that?” If you answered yes to these questions, then read on because you might have found the perfect fit.
As a Client Advisor / Technical Account Manager, you will develop excellent relationships with our VIP clients. You will coordinate any escalated technical issues, and liaison between clients and our technical teams to set priorities for upcoming IT changes, projects, and budgets. You will also grow your technical knowledge so you can help our main technical teams resolve common day-to-day issues. Our clients will be able to trust your recommendations and advice because you will learn what technologies will best help them with their business priorities. This requires candidates that understand business, and are confident, quick learners, strong communicators, organized, and dependable.
This is not a sales commissioned role, and it is not a typical IT “HelpDesk + Netadmin” position; rather than looking for a tech to sit behind a computer all day, we are looking for a highly organized and dependable person with technical aptitude who actually enjoys the “business and people” side of IT – taking care of business owners, managers, and decision makers and making sure they have the right technology and support in place. If your dream IT job includes a blend of business, hospitality, and technical service, we’d love to hear from you.

About Equinox
We are more than just technical experts, we are a Hospitality company. We help local medium and large businesses with all their IT needs. Our technology teams focus on getting to know clients extremely well and we take professional pride in maximum client uptime while keeping technical hiccups to a minimum. In our self-managed environment, every team member has to be a self-motivated and tenacious high performer who truly knows how to grab the bull by the horns and make good things happen. We offer flexible work schedules and health benefits, as well as weekly lunches and a variety of technical, hospitality, and communication training.

Contact: Hannah Webb

• Location: Provo

• Post ID: 19007887 provo is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018