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Posted: Friday, November 3, 2017 12:44 PM

Technical Support Agents - PT & FTNorthStar Alarm Services is the fastest growing company in the home automation and security industry. Northstar Alarm is a Utah based company servicing customers throughout the nation since 2000. We have immediate openings for a Technical Support Agents at our Orem, Utah office.NorthStar Alarm offers the benefits of a smaller company culture, with the backing of investment giants Goldman Sachs and the Beekman Group. The company is poised for explosive growth over the next five years. This is an excellent opportunity to join the company at this exciting time. Our ideal candidates will be technically inclined - NO EXPERIENCE IS REQUIRED, WE WILL TRAIN YOU. This position works out of our Orem call center as part of technical support team . No relocation, seasonal or travel is required. We are hiring for a variety of shifts including both days, evenings and FT and PT. Responsibilities:Provide telephone customer support for inbound customer callsUnderstand NorthStar's product line and the installation processServe as a technical resource for customer's and installation technicians in the fieldTroubleshoot and resolve various technical support issuesUtilize company CRM for tracking client accounts and reportingWork closely with our Customer Care and Retention departments to provide exceptional customer careExcellent attendance is requiredWhat we are looking for:Superior customer service skills and attitudePrior call center experience a plus but not requiredPrior installation tech experience a plus but not requiredStrong problem solving skillsEffective listening and communication skillsSuperior customer service skills and attitudeIntermediate computer skills including experience with Microsoft office productsNorthStar Alarm Services offers:Medical, Dental, Vision, Life benefits after 60 days of FTPaid Time OffEmployee eventsGym membershipDynamic company culture of integrity and service!Compensation: $11.50-$14.50/DOE - hiring both FT and PT positions- multiple shifts available .See us online at: and https://www.facebook.com/workfornorthstarNorthStar Alarm is an equal opportunity employer and promotes a drug free workplace. Background check and drug testing required. Technical Support Agents - PT & FTNorthStar Alarm Services is the fastest growing company in the home automation and security industry. Northstar Alarm is a Utah based company servicing customers throughout the nation since 2000. We have immediate openings for a Technical Support Agents at our Orem, Utah office.NorthStar Alarm offers the benefits of a smaller company culture, with the backing of investment giants Goldman Sachs and the Beekman Group. The company is poised for explosive growth over the next five years. This is an excellent opportunity to join the company at this exciting time. Our ideal candidates will be technically inclined - NO EXPERIENCE IS REQUIRED, WE WILL TRAIN YOU. This position works out of our Orem call center as part of technical support team . No relocation, seasonal or travel is required. We are hiring for a variety of shifts including both days, evenings and FT and PT. Responsibilities:Provide telephone customer support for inbound customer callsUnderstand NorthStar's product line and the installation processServe as a technical resource for customer's and installation technicians in the fieldTroubleshoot and resolve various technical support issuesUtilize company CRM for tracking client accounts and reportingWork closely with our Customer Care and Retention departments to provide exceptional customer careExcellent attendance is requiredWhat we are looking for:Superior customer service skills and attitudePrior call center experience a plus but not requiredPrior installation tech experience a plus but not requiredStrong problem solving skillsEffective listening and communication skillsSuperior customer service skills and attitudeIntermediate computer skills including experience with Microsoft office productsNorthStar Alarm Services offers:Medical, Dental, Vision, Life benefits after 60 days of FTPaid Time OffEmployee eventsGym membershipDynamic company culture of integrity and service!Compensation: $11.50-$14.50/DOE - hiring both FT and PT positions- multiple shifts available .See us online at: and https://www.facebook.com/workfornorthstarNorthStar Alarm is an equal opportunity employer and promotes a drug free workplace. Background check and drug testing required.

Source: http://www.juju.com/jad/00000000ekxh12?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc22b69106bdf193f33d6fc9b0ed86fc5ece035954fc506386


• Location: Provo

• Post ID: 16471177 provo
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