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Posted: Sunday, December 3, 2017 9:23 PM

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Zen Payments
Provo, UT

Job Description

Customer Support / Customer Service

Responsibilities

• Phone Support: Receive inbound calls from existing clientele to de-escalate issues.
• Customer Setup: You will be responsible for contacting new clients when they are approved to get them boarded, setup on our systems and started with us in a timely manner. You will also be responsible for helping to ensure quality assurance for existing customers.
• Data Entry: Be responsible for keying new applications in to our system as well as keep client files up to date.
• Technical Support: You must be able to assist with customer support issues related to technical support, including but not limited to terminal support, online website integration support, looking up transaction history etc.
• Have Fun: It is a requirement that all employees have fun! When we have a good work environment we can best help our customers.

Qualifications

• Must have good communication skills through phones and email.
• Must be proficient in the Microsoft Office Suite.
• Must be organized and task oriented.
• Associates degree or related work experience is required.
• Experiences in the merchant services industry a plus.

Additional Information

Zen Payments is a quickly growing, up and coming payment processing company in Provo, UT. We offer credit card, debit card and ACH processing services to business of all kinds. We pride ourselves in being a processing company that brings integrity, trust and compassion to the industry. We are looking for hardworking, motivated individuals who want to make the world a better place like we do.

Specifications

Salary Range: $20,000 - $50,000
Category: Accounting & Finance
Industry: Accounting
Job Type: Full-time
Years of Experience: 1-2 years

• Location: Provo

• Post ID: 17059822 provo
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