Posted: Tuesday, November 7, 2017 7:43 PM
Job DescriptionWe are seeking Inbound Customer Service Reps for MODUSLINK in Orem! New wage increase and incentives available! Bilingual French, Spanish and Portuguese pays more! As a customer service rep, you will be responsible for taking inbound calls and helping customers by providing service and product information and will have the following job duties:What you will do: Develop professional relationships with customers and gain the trust and loyalty of the customers Maintain a professional and timely standard of communication both written and verbally Keep record and notes of call details, as well as App versions, and mobile OS versions Provide customers with order information including: Courier and tracking information Instructing customers on how to return tickets Educate customers of our policy and procedures Work directly with fellow employees and supervisors on resolving customer issues Answer customer questions about the Apps: Use an internal knowledge base for finding solutions to issues and reporting issues not yet documented. Uninstalling and installing Apps Troubleshooting Apps and resolving issuesWhat you get from us / Work Perks Weekly pay and benefits plan A progressive and team-oriented environment with passionate individuals like yourself A healthy work-life balance. $75 Referral bonus for each person you refer that we hire! Shifts - This position offers a 2 week paid training - Monday - Friday 10 am - 6 pm Option 1 : Monday - Friday 10 am - 6 pm Option 2: 5 day shift - Must work Saturdays extra pay on Saturdays!> and Mondays - Saturday shift is 8 am - 4 pm.Pay - English speaking only - $12.50/hr - $14/hr on Saturdays! Bilingual English/Spanish or English/Portuguese - $13/hr - $14.50/hr on Saturdays! Bilingual English/French - $14/hr - $15.50/hr on Saturdays!Apply today for immediate consideration or text us for more info at 801-877-9330! We can place you ASAP!Company DescriptionSelect Staffing is part of the Employbridge family of staffing companies. We pride ourselves on our core values and service differentiation. If you would like to be part of a winning team, then consider joining ranks with the many happy employees at Select Staffing.
• Location: Provo
• Post ID: 16588892 provo