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Posted: Friday, December 16, 2016 12:08 AM


Job Description
Maintain and help grow existing and new client accounts and ensure client success in their use of the ZenPrint print-on-demand platform and one-off print solutions. Reports to the VP of Business Development.

- Assisting VP of Business Development to achieve revenue goals in a key account management function
- Maintaining clear communication with VP of Business Development regarding duties and priorities
- Helping fulfill ZenPrint’s mission, be a brand ambassador, and reflect our core values
- Providing feedback and insights on how to improve the sales and onboarding processes
- Building long-term relationships of trust with clients

Responsibilities - Tactical (including, but not limited to)
- Proactively providing day-to-day account management and support of clients
- Preparing sales contracts and quotes
- Coordinating with clients to obtain information necessary for a successful onboarding
- In coordination with the VP of Business Development, attending client events or participate in onsite meetings with clients
- Providing samples and other informational materials to clients and ensure their quality and accuracy
- Submitting accurate and timely delivery receipts for invoicing
- Following up on outstanding invoices and assisting accounting with accounts receivable
- Coordinating with the Director of Operations to ensure quality and client satisfaction
- Delivering or coordinating delivery of orders to help build relationships with clients

- The 4 H’s: honest, humble, hungry, happy
- Strong organizational skills and highly detailed-oriented
- Excellent written and verbal communication skills
- Self-starting multi-tasker
- Over-communication with ZenPrint functional leaders and all clients
- Ability to hand-hold clients after the initial sign-up
- Team player
- Eagerness to learn
- Print industry experience a plus (but not required)


Contact Email

• Location: Provo, Provo, Utah

• Post ID: 10693663 provo is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017