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Posted: Friday, December 16, 2016 12:08 AM

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Job Description
Maintain and help grow existing and new client accounts and ensure client success in their use of the ZenPrint print-on-demand platform and one-off print solutions. Reports to the VP of Business Development.

Responsibilities
- Assisting VP of Business Development to achieve revenue goals in a key account management function
- Maintaining clear communication with VP of Business Development regarding duties and priorities
- Helping fulfill ZenPrint’s mission, be a brand ambassador, and reflect our core values
- Providing feedback and insights on how to improve the sales and onboarding processes
- Building long-term relationships of trust with clients

Responsibilities - Tactical (including, but not limited to)
- Proactively providing day-to-day account management and support of clients
- Preparing sales contracts and quotes
- Coordinating with clients to obtain information necessary for a successful onboarding
- In coordination with the VP of Business Development, attending client events or participate in onsite meetings with clients
- Providing samples and other informational materials to clients and ensure their quality and accuracy
- Submitting accurate and timely delivery receipts for invoicing
- Following up on outstanding invoices and assisting accounting with accounts receivable
- Coordinating with the Director of Operations to ensure quality and client satisfaction
- Delivering or coordinating delivery of orders to help build relationships with clients

Qualifications
- The 4 H’s: honest, humble, hungry, happy
- Strong organizational skills and highly detailed-oriented
- Excellent written and verbal communication skills
- Self-starting multi-tasker
- Over-communication with ZenPrint functional leaders and all clients
- Ability to hand-hold clients after the initial sign-up
- Team player
- Eagerness to learn
- Print industry experience a plus (but not required)

Company
ZenPrint

Contact Email
careers@zenprint.com

• Location: Provo, Provo, Utah

• Post ID: 10693663 provo
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